International toll free numbers are usually pointed to existing phone lines across the world making you look local. We have recently added additional functionality to all our numbers which gives you greater flexibility with how you manage your international numbers. Below is a list of our additional services which are all available to purchase as a feature on the international toll free numbers:
Fax to Email Charges for Fax to Email -Set up Free of Charge / Rental
£2.99 per month
Purchase an International Toll Free number for fax receipts. When a person faxes your international toll free number our servers will convert the fax to a PDF document and automatically email it to you. If you are looking for additional security on your faxes we can password protect the PDF document so that you have to enter a code to open the file.
Call Divert on BusyCharges for Call Divert on Busy -Set up Free of Charge / Rental
£2.99 per month
If we route your international toll free number to a landline and you are on the phone we can set the service up to automatically diver the inbound call to an alternative number (this can be a mobile, alternative landline or international location). You can select up to 5 alternative numbers for the international toll free number to divert to.
Time of Day RoutingCharges for Time of Day Routing -Set up Free of Charge / Rental
£4.99 per month
Select the times that you are open so that we can route calls to your International Toll Free Number. During the times that you are closed we will record an out of hour’s message for you in your brand so that your customers can leave a voice mail (the voice mail will be recorded on our servers and emailed to you as a wav file as soon as the call ends).
VoicemailCharges for Voicemail -Set up Free of Charge / Rental
£1.99 per month
If you are busy on the phone or out of the office and would like us to record your voicemails for you then this service is ideal. You can personalise your voicemail greeting and when people leave you messages we will email you the message as a wav file so that you can listen to it through your computer. We will also email you if a customer has called you and not left a message (providing they are not withholding their phone number we will email you with a missed call alert).
Auto Attendant (IVR)Charges for Auto Attendant (IVR) -Set up Free of Charge / Rental
£19.99 per month
“Please press 1 for sales, 2 for accounts, 3 for Service” This is where we build you a fully automated attendant which routes calls to the correct department. We will require a script from you to build this service and we will call you to take you through the establishment of this service.
Call AnnouncerCharges for Call Announcer -Set up Free of Charge / Rental
£2.99 per month
When someone calls you international toll free number we will play you a message when you pick up the phone “this is a call from your Toll free number in Spain”. This allows you to answer the call in a particular language or format. The announcement can be anything but you will need to let us know what you want to hear as we record each one manually. The person calling you will not hear the message - they will only hear the phone ringing.
Call RecordingCharges for Call Recording -Set up Free of Charge / Rental
£4.99 per month
Record all or some of the calls that you receive on your international toll free number. This is a great service to help you train your staff in taking calls. Calls that are recorded are emailed to you as soon as the call ends, our servers wrap the call into a wav file and send it to a pre set email address at your company.
Call QueuingCharges for Call Queuing -Set up Free of Charge / Rental
£4.99 per month
Queue your callers, play music to them while they wait and tell them their position in the queue.