Universal Toll Free Numbers (UIFN)


A Universal toll free number is a single phone number that is free to call and can be used across multiple countries.

Universal Toll Free numbers (also known as UIFN, Universal International Freephone Number) look like this +800 xxxxxxxx

We provide Universal toll free numbers in over 40 countries and already supply some of the largest companies globally.

If you need to route the Universal number to a non UK landline please contact us for pricing details.

UIFN for USA and Canada

As you can see from the list of countries USA and Canada are not listed. We can open up the USA and Canada for toll free numbers but you would have to add £1000 set up fee per country for both Canada and USA and the cost to receive calls to UK landlines would be 15p per minute at all times.

UIFN Mobile Rate

Not all countries have a mobile rate. However, this is an added cost when receiving callers from mobile/cellphones. This cost is passed to you as the number owner to allow your UIFN number to be free for your caller.

This rate is set by the owning country and those countries (with rate) are:

Country

Rate (GBP)

Germany 23ppm
Austria 48ppm
Sweden 37ppm
Spain 49ppm
Belgium 42ppm
Denmark 27ppm
Hungary 25ppm
Ireland 51ppm
Netherlands 32ppm
Portugal 31ppm
Switzerland 42ppm

Benefits of Using Universal Toll Free Numbers

  • If you are limited to space on packaging then using one number for multiple countries helps.
  • Having a single number for cross European marketing can be easier than taking a number per country.

Negatives of Using Universal Toll Free Numbers

  • Numbers start 00800 and this can look strange to people in most countries. For example a toll free number in Ireland starts 1800. A person who does not know telecoms would not know the cost to call the 00800 number and may not dial it.
  • Some phone systems in the UK are set up to stop (BAR) international phone calls. If a phone system is call barred to dial internationally then someone calling 00800 would not be able to make the call as the phone system thinks that the user is dialling overseas. This can sometimes result in faults being raised on the Universal Toll Free number when the number is working perfectly.
  • It is expensive to open up the USA and Canada which are massive markets to restrict and 90% of the time customers will need these opened.
  • Even though they are called Universal Toll Free Numbers they are not truly universal. The list of countries that these numbers will work in is only just over 40.


As you can see from the benefits and negatives list above we would recommend that where possible you take a local Toll Free Number for each country. If you can’t take a number for each country due to space limitations then we would happily provide you with a Universal Number.

To place an order for a Universal Toll Free Number you will have to call us on any of the numbers at the top of this page. We do not take web orders for this service due to its complexity.

If you would like to ask any further questions or are considering taking a number please feel free to contact us directly.


Call us on 020 7760 7600

Cost (GBP)

Number set up fee

£250

Country Set up fee

£10

Monthly Rental per country

£10 / mo

Cost (GBP)

Argentina

25p

Australia

5p

Austria

12p

Belgium

10p

Brazil

25p

China

39p

Colombia

19p

Cyprus

9p

Czech Republic

25p

Denmark

4p

Estonia

6p

Finland

13p

France

10p

Germany

5p

Greece

10p

Hong Kong

10p

Hungary

14p

Iceland

19p

Ireland

6p

Israel

5p

Italy

9p

Japan

5p

Lithuania

25p

Luxembourg

6p

Malaysia

11p

Netherlands

5p

New Zealand

13p

Norway

5p

Peru

44p

Philippines

45p

Poland

6p

Portugal

19p

Russia

14p

Singapore

4p

Slovakia

8p

Spain

26p

Sweden

5p

Switzerland

5p

Taiwan

25p

Thailand

24p

UK

9p

Uruguay

10p